Question: I am running a number of blogs and I’d like to use your “Pro” plugin on them. Do I need to buy “Pro” license for each one of them?
Answer: Our licenses are issued on “Per User” basis. It means you can use one license on all your sites, but you can’t give it to other people. You can use Plugin and API libraries on all your sites/blogs, the only requirement is that all those sites/blogs must be yours. You can’t re-sell or re-distribute the “Pro” Plugin and API libraries or websites with per-installed “Pro” Plugin and API libraries, neither you can’t install plugin and API libraries for your clients.
Question: TECHNICAL SUPPORT?
Answer: Tradesouthwest.com provides support that includes email support and “ticket” based online support for problem reporting, product updates, and online access to product documentation for a period of 1 month with a basic plugin purchase. Some items like documentation will be available indefinitely. Technical support is provided only on the business days and only during the USA MST business hours. Tradesouthwest.com dos not promise any special support response times, but will try to attend all requests as soon as possible. Tradesouthwest.com provides no phone or IM support unless specifically indicated.